Privacy policy
1. INFORMATION WE COLLECT FROM YOU
You provide us with information (personal and impersonal) by creating an Account, using the gigl Platform and the App and communicating with us, the Company, and other Users generally. You may also provide information by telephone (such as SMS, Whatsapp etc) or by email, but this is more unusual. Let’s call this “Information”.
If you are using the gigl Platform as a Gigler, Information may include your name, email address, physical/correspondence address, availability dates, photograph, audio/video recording of yourself, description, contact details, previous employment experience, identification documents (such as passport, driving license etc, which the Company or its trusted third parties may use to verify your identity), social media accounts and addresses, copies of pertinent documents required by Employers or any legal authorities, date of birth, bank account details, and any other details you may be asked to provide either to create an Account and become a User, or you may wish to place on the gigl Platform in order to increase your potential.
If you are using the gigl Platform as a Employer, we may take the same Information as a Gigler, with logical amendments.
2. INFORMATION WE COLLECT ABOUT YOU
The following Information will be automatically collected each time a User uses the gigl platform:
technical information, including the Internet protocol (IP) address used to connect your device to the Internet, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and information about your visit, including the dates and times you use the gigl Platform, Gig-Jobs viewed, posted or applied for, viewing/searching for screen response times, download errors, length of visits to certain screens, screen interaction information, methods used to browse away from the page.
We also collect Information from other sources.
This is Information provided to us by third party sources, for the benefit of the gigl community. For example:
If you are an Employer, we may collect further Information about you from credit reporting agencies. We may combine this data with the other Information we have collected about you via the gigl Platform. Where possible we will notify you when such Information is received, and how the Company will use it.
3. COOKIES NOMNOMNOM…
Gigl Cookies Policy
This Cookies Policy forms part of our general Privacy Policy (https://www.getgigl.com/privacy-policy).
This Cookies Policy will give you more information as to the technologies we use on our website and App, at www.getgigl.com (Website), and your rights to restrict such use.
How we use cookies
Our Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse the Website and allows us to improve both our site and your experience.
By ticking the box of our popup Cookies Policy you are agreeing to our use of cookies as defined herein. If you do not consent to the use of cookies, you may block or disable them through your browser settings as explained in this Cookies Policy. However, blocking or disabling cookies may have a negative impact on your use of this Website.
Cookies
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree, which can be used to identify that you have previously visited a website, or to store small bits of information locally with you.
There are two different types of cookies: session and persistent cookies. Session cookies expire at the end of a browser session, so right after you exit the browser, while persistent cookies are stored on your computer between browsing sessions until they expire or you decide to delete them.
The cookies we use
We use the following types of cookies:
Strictly necessary cookies
We use these cookies for functionality of the Website’s platforms. These cookies are essential in order to enable users to move around the Website and use its features.
Analytical or performance cookies
These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies.
These are used to recognise you when you return to our Website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting or advertising cookies.
These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Social content sharing cookies.
These cookies allow you to follow us and share our content on social networks. These cookies make it easier to exchange content with your friends and post comments on our videos.
We use the following third party cookies:
Google Analytics
We use Google Analytics to analyse the use of our Website and keep track of our visitors, and provide you with relevant ads. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited. Details and the privacy policy of Google Analytics can be found here: Google Analytics Privacy Policy
Hubspot
Our CRM system may store information about your visit, to enhance your experience on pour platform next time!
Branch
These are built-in to the app, so that we can track your journey, identify any drop-off points and enhance your experience!
Mixpanel
As above - these are built-in to the app, so that we can track your journey, identify any drop-off points and enhance your experience!
How can I manage my cookies?
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
You may refuse to accept cookies or delete those already through the setting on your web browser. You may find more information here:
However, if you use your browser settings to block all cookies you may not be able to access all or parts of our Website.
Contact us About Cookies
You may contact us by email at: hello@getgigl.com
4. USING INFORMATION
We don’t collect Information for fun. We collect it for various purposes, directly or indirectly to improve a User’s experience on the gigl Platform.
Regarding Information you give us, we may use it to:
Enhance your experience on the gigl Platform;
Provide you with additional information/services that may be of interest to you whilst you gigl;
Inform you of any changes to the gigl Platform and its content; and
Present the gigl Platform in the most appropriate form on the device you use.
Regarding Information we collect about you, we may use it to:
Administer the gigl Platform, including for testing, development, research, debugging, improvement, troubleshooting etc;
Update and improve the gigl Platform, both content-wise and presentationally, to enhance your User experience;
Try and keep the gigl Platform and its Users safe, secure and trouble-free;
Recommend items which we think may be of interest to you; and
Combine the Information with that from other sources, again for the above purposes.
5. DISCLOSING INFORMATION
By using the gigl Platform you agree that we can share your Information, including personal data, with
Any of the parties defined as the Company;
Our trusted and selected third party companies, including (but not limited to) verification and reference agencies, business suppliers, partners and sub-contractors, analytics and search-engine providers;
Occasionally when contracting for services, we may be required to disclose Information as part of corporate due diligence. Where possible we will seek appropriate protections from such third party;
When we are required/obliged/mandated to do so by our Terms of Service (see www.getgigl.com/terms); and
When we are required by law to do so.
6. WHERE IS YOUR INFORMATION STORED?
Your Information will be transferred to, and stored at, a destination within the European Economic Area (“EEA”). We will take all steps reasonably necessary to ensure that your Information is treated securely and in accordance with this privacy policy.
Your Information is stored on secure servers hosted by trusted third parties. You are responsible for your Account and should keep any password or confidential information held by you safe and secure. DO NOT SHARE IT WITH ANYONE! If you have any questions or concerns you should inform us immediately in writing to hello@getgigl.com.
We do our best to protect your Information. However the internet is a dark and mysterious place. We can’t guarantee that it will be 100% secure and so any transmission of Information is at your own risk. Once received, however, we have stringent security measures in place to try and prevent unauthorised access to it.
7. YOUR RIGHTS
You have various rights relating to your Information. These include:
To access the Information we hold about you;
To rectify the Information we hold about you;
To erase certain Information we hold about you (such as when it is no longer necessary for us to hold it or you object to us holding it); and
The right to transfer your Information to a new service provider if (boo hoo) you no longer want to use the gigl Platform to gigl.
You can contact us at any time by hello@getgigl.com to request any of the above.
The third parties used by the gigl Platform may contain links to their own websites/apps. These may have their own terms of service and/or privacy policies. You should read these carefully before submitting any Information.
8. THINGS CHANGE AND SO DO WE…
…in which case we will do our best to update you of any changes to our Privacy Policy either on the gigl Platform or through other suitable means.
9. CONTACT
You should read the Terms of Service and Privacy Policy studiously, regularly and with a quizzical eye and let us know if you have any questions or concerns. Again, hello@getgigl.com is your gateway to the gigl gurus.
If you have any grumbles about how we handle your Information please contact us first. We will try and help. Otherwise your alternative is to submit a complaint directly to the Information Commissioner’s Office (ICO). For further details on how to complain to the ICO, please follow the links below: https://ico.org.uk/concerns/ or https://ico.org.uk/global/contact-us/.
Go forth and gigl!
